Hay varias citas interesantes:
Some industry executives are concerned about recent trends. “Everyone is growing, raising prices two or three times a year, but the exercise is very slippery,” said Davide Cerrato, chief executive of the British watch company Bremont.
“It’s very easy to go above a psychological level and lose contact with your customer.”
Mr. Arnault [TAG Heuer’s chief executive] said that the brand’s output was increasing, but of greater significance was the changing profile of customers. “Ten years ago, the core focus was the customer who had one watch in his lifetime, maybe two, and one of the two had to be a TAG Heuer,” he said. “And yes, it’s true there’s less of this customer, but
the collector customer base profile has grown a lot in the past 10 years. There are a lot more people collecting watches and now this is taking a much bigger share in our customers.”
Para mí estos son los dos puntos más importantes:
- cuidado con cuánto subís los precios porque si cruzas cierta barrera psicologica los clientes no van a comprar tus piezas (la mía, ahora mismo, esta en un 1K, por ejemplo).
- ya no les interesa vender relojes a gente normal para que los usen (porque muchos usan relojes "inteligentes"): quieren vendérselos a coleccionistas. Esta estrategia me parece interesante pero bastante arriesgada. Muchos de vosotros sois coleccionistas y tenéis la barrera psicológica más alta que una persona normal, ellos lo saben y por eso se aprovechan de vosotros (no sé si incluirme yo también, la verdad...
)